Support Units – Flexible Engineering Support, On Demand

Support Units provide flexible, on-demand access to our engineering team, delivered in 15-minute increments and sold in one-hour bundles. They are designed to give your team immediate, expert-level support exactly when and where you need it—without the overhead of long-term contracts or rigid support plans.

Support Units can be applied to a wide range of technical needs, including LabVIEW programming, TestStand development, C# and Python programming, and both general and advanced test system design, development, and troubleshooting. Whether you’re debugging an existing system, accelerating a new project, or validating an architectural decision, Support Units allow you to tap into deep test and measurement expertise in a highly efficient, scalable way.

This model is ideal for teams that need fast answers, targeted problem-solving, or expert guidance without committing to a full services engagement. Use Support Units to unblock engineering bottlenecks, validate approaches, improve system reliability, or extend your internal team with seasoned test system professionals who understand real-world lab environments.

In short, Support Units turn specialized engineering knowledge into a flexible, consumable resource—giving you the right level of support, at the right time, with zero friction.

Optional “Use Cases” Add-On (if you want to really sell it)

Common Use Cases Include:

• Debugging LabVIEW or TestStand architectures

• Reviewing and optimizing test sequences

• Rapid troubleshooting of hardware or software issues

• Designing modular, scalable test systems

• Integrating new instruments or DUT interfaces

• Code reviews and best-practice validation

• Technical strategy and system-level consulting